Workday ends,osdosistankeeps going.

A WhatsApp message at midnight still gets an answer. osdosistan replies to your customers from your business knowledge, books the appointment and lets you know on Telegram. You run your ads and reports from the same place.

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  • Meta Tech Provider
  • KVKK-compliant
  • Database in Türkiye

Communication, marketing, reporting

A business day is spent on three jobs: talking to customers, finding new ones and knowing what is going on. osdosistan runs all three on the same business knowledge.

Three areas, three assistants

One assistant for each job: one talks to your customers, one runs your marketing and ads, one prepares your reports. All three work from the same business knowledge.

  1. Every message gets an answer

    A question on WhatsApp is answered from your business knowledge within seconds, and bookings happen inside the conversation. Anything it is unsure about is handed to you.

    Was the late-night message answered?Answered — a table is booked for 19:30 tomorrow.

  2. Your ads, run end to end

    You build your Facebook and Instagram ad in the panel, and it goes live once you approve it. Pausing, resuming, or changing the budget or end date takes one click. The assistant watches the results and suggests the next step.

    How are the ads doing?The weekend campaign brought 38 messages and 12 bookings.

  3. Numbers arrive before you ask

    The day’s digest lands on Telegram every evening. When you wonder about something, you ask; the answer comes from your records, not a guess.

    Is the month-end report ready?Ready: 412 messages, 96 appointments, 11 handoffs.

All features

Customer messaging

Natural replies
Answers menu, price, hours, address and FAQ questions from your own knowledge base.
Never invents
If the answer isn’t in your knowledge base it says so and hands off to a human.
Human handoff
Complaints, negotiation or sensitive topics go to you; the AI stays quiet until you hand it back.

Appointments

Booking in conversation
Collects date, time and party size, checks conflicts and never books outside working hours.
Automatic reminders
Reminds before the appointment; if the customer cancels it updates the booking and notifies you.
Calendar sync
Appointments appear in the panel and can sync to Google Calendar.

Ads & marketing

Ad creation
Pick the goal, audience, location, text and image step by step in the panel. Nothing goes live until you approve it.
Ad management
Publish, pause, resume, change the budget or the end date, all in one place. Your spending limit is never exceeded.
Ad report and suggestions
Spend, reach and results in daily charts, with a suggestion for each campaign: what to scale, what to stop.

Owner channel & operations

Manage by chatting
“20% off burgers tomorrow” — within a minute the assistant starts telling customers.
Reminders & notes
Ask it to remind you to call a supplier tomorrow, and it will.
Instant reports
Ask how many appointments this week; numbers come from the database, not a guess.
Announcement planning
A campaign and announcement calendar is proposed for the coming period; once you approve it, it runs on schedule.

Knowledge base

Your business’s facts
Menu/service list, prices, opening hours, address and FAQ kept in one place.
Time-boxed campaigns
Campaigns have start/end dates; expired ones drop out of answers automatically.
Instant updates
A change made in the panel or over Telegram reaches answers within a minute.

Panel & reporting

Web panel
Conversations, appointment calendar and knowledge-base editor in one place; works on mobile too.
Daily digest
Every evening on Telegram: messages, appointments, handoffs and the standout topic.
In-panel assistant
You can also get work done by chatting with the assistant in the panel, with the same permissions.

Live in three steps

Nothing technical on your side. We do the setup together with you.

  1. 1

    Connect your number

    Your own WhatsApp Business number is connected through Meta’s official infrastructure. The number stays in your name.

  2. 2

    Introduce your business

    Services, prices, opening hours and common questions go into the knowledge base. The assistant answers only from it.

  3. 3

    Leave the rest to the assistant

    It replies, books appointments and hands over any conversation it is unsure about. You follow everything on Telegram.

  • Hi, I’d like an appointment
  • Did the customer get a reply?
  • Can I get the price?
  • Has stock been counted?
  • Are you open tomorrow?
  • Are the ads running?
  • Could you help me?
  • Will the 12:00 appointment show up?
  • Where are you located?
  • Is the month-end report out?
  • Can I cancel my booking?
  • Was the note added?
  • Do you deliver?
  • Was the campaign announced?
  • A table for 4 tonight?
  • How many bookings this week?
  • Is the offer still on?
  • Is tomorrow’s post ready?

A setup that fits your needs

No two businesses need the same thing. Some only want WhatsApp messages answered; others want to run the whole business from Telegram. We choose the scope together.

Basic

The messaging assistant

  • Your WhatsApp Business line is connected
  • Price, hours, address and common questions answered
  • Conversations it is unsure about are handed to you
  • We set up your knowledge base together

Full package

All three assistants

  • Everything in Basic
  • In-conversation booking and automatic reminders
  • Marketing assistant: create, publish, manage and report on Facebook and Instagram ads
  • Reporting assistant: daily digest, Telegram management and the web panel

Custom

A setup built for your business

  • Everything in the Full package
  • Integration with your existing systems
  • Business-specific flows and rules
  • Multi-branch structure and custom reporting

What is a custom integration?

If you already run a system (a calendar, orders, customer records), we connect the assistant to it. The assistant reads from it and writes its work back to it, so you never move your data. We agree on scope and timeline in a first call.

  • Calendar and booking systems (Google Calendar etc.)
  • Order, reservation and stock systems
  • CRM and customer records
  • Accounting and invoicing flows
  • Your own API or internal panels
  • Branch-based routing for multi-location businesses

Transparent and KVKK-compliant

Your customers’ data is your responsibility. We built the product so it can carry that responsibility.

Natural, careful language

The assistant talks to your customers in fluent, careful Turkish that fits your business, not in canned phrases. It never pretends to be a person and never hides that it is an AI.

Database in Türkiye

The primary database and storage are in Türkiye. Transfers abroad, required for reply generation and message delivery, are limited to minimal data and listed one by one in our Sub-processor List.

Separate data per business

Each business’s data is kept apart and the system enforces that on every request. One business’s customers, messages and knowledge base are never visible to another business’s assistant.

Retention and deletion

Message content is kept for 90 days by default and expired content is deleted automatically every day. When one of your customers asks for their data to be erased, a defined deletion flow carries it out.

Meta Tech Provider badge

Meta Tech Provider

osdosistan runs through a Tech Provider verified by Meta. Your WhatsApp Business connection is set up on Meta’s official infrastructure.

Common questions

Is there a system that answers WhatsApp customer messages 24/7 automatically?

Yes. osdosistan automatically answers the messages arriving on your WhatsApp Business line around the clock; it draws on your menu, prices, opening hours and FAQ, books appointments and sends reminders. It keeps working after hours too.

Is osdosistan just an ordinary WhatsApp chatbot?

No. It is not a press-a-button menu chatbot; it is an AI assistant that speaks naturally from your own business knowledge, hands off to a human instead of inventing answers, and gains new capabilities over time.

Is there an AI that takes reservations/appointments over WhatsApp for my restaurant, café or clinic?

Yes. osdosistan comes with an industry-ready setup: reservations, menu and takeaway routing for restaurants and cafés; booking, service lists and automatic reminders for clinics and beauty businesses. It is then tailored to your business.

Can I run my business without learning a dashboard?

Yes. You manage osdosistan by chatting on Telegram: type “20% off tomorrow” or “how many appointments this week?” and the assistant confirms and acts. No dashboard required.

Why not just connect ChatGPT myself — what’s different about osdosistan?

A powerful language model runs under osdosistan, but the work goes far beyond it: WhatsApp integration, a knowledge base built for your business, appointments and calendar, human handoff, KVKK compliance and the full setup come ready. Instead of building it from scratch, you receive a working system.

More questions (6)
Do I have to set it up myself?

No. We handle setup: connecting your WhatsApp Business account, preparing your knowledge base and running test scenarios. Once documents are ready, setup usually takes one business day. No technical knowledge is needed.

Do I use my own WhatsApp number?

Yes. Your own WhatsApp Business account is connected; the number and line stay in your name.

Will my customers know it’s an AI?

Yes. The assistant introduces itself as an AI and points to the disclosure notice. This is both an ethical choice and a legal requirement.

What if it gives wrong information?

The assistant answers only from your knowledge base. If the answer isn’t there it says so and hands off to you. Price negotiation, medical and legal advice are off-limits by design.

What do I do when a price or campaign changes?

Just message the assistant on Telegram. It summarises what it understood, you approve, and the change reaches customer answers within a minute.

Where is my data stored?

The primary database and storage are in Türkiye. However, since WhatsApp/Meta delivers the messages and a model provider established abroad generates the replies, message content is transferred abroad — we do not hide this. Transfers are limited to minimal data; who receives what and why is listed one by one on our Sub-processor List page. The legal basis under KVKK Art. 9 is kept current in our Privacy Policy and KVKK Disclosure.

Let’s set up your assistant together

Let’s pick the right package and setup schedule for your business. Write to us for a demo.

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